NEWReport bugs & request features — powered by Claude AI

Report a bug in plain English. Our engineers fix it with Claude AI.

Your clients report a bug or request a feature in plain English — no jargon, no repro steps required. We triage it, our engineering team builds it with Claude AI on a branch, and everyone sees exactly what changed and how to test it.

No metered API tokens Full audit trail Humans always ship
app.ticketagent.dev/dashboard

The shared brain between your clients, your engineers, and Claude AI

How it works

From "this is broken" to a tested fix

Four roles, one timeline. Every step is written to an audit trail, so anyone can reconstruct exactly what happened.

01

Report

The client picks a project and describes the bug in their own words — with a screenshot and the URL where it happens.

Client
02

Triage

An admin confirms it's real, sets priority, and promotes it to development — optionally splitting it into sub-tickets.

Admin
03

Engineers fix it

Our engineering team uses Claude AI to claim the ticket, write the fix, open a branch, run tests, and deploy to staging.

Dev team
04

Review & ship

The team verifies the result and testing notes, merges, and marks it live. The client sees it's fixed.

Admin → Client

Requesting a feature? Same flow. Our engineers read your actual codebase and draft the plan with Claude AI, you review and approve it, then we build and ship it through the very same pipeline.

See it in action

Watch it work, feature by feature

Real screen recordings of the live product — signing in, reporting a bug, and requesting a feature.

Engineers + Claude AI

A dev team that ships fixes fast, powered by Claude AI

Our engineers run Claude AI on a schedule: it pulls the next ticket, writes the fix in your repo, runs the tests, and reports back — all on your Claude subscription, with the repo already checked out and credentials in place.

Poll-based, not push

No webhooks. The routine claims a task atomically and reports back when it's done.

Persistent memory

It reads and writes working notes per project, so context survives across runs.

Reports what it did

Branch, commit, changes, breaking changes, and step-by-step testing instructions — every time.

claude · routine · acme-web
# hourly routine wakes
$POST /api/agent/tasks/claim
→ claimed #1042"Checkout button does nothing"
gitcheckout -b agent/ticket-1042 main
# reading prior memory + ticket context…
editingsrc/checkout/Button.tsx
✓ npm test— 48 passed
gitpush && deploy → staging
$PUT /api/agent/tasks/1042/result
→ status: IN_REVIEW
Status lifecycle

Clients always know where things stand

Every ticket moves through a clear set of statuses — shown to clients in friendly, plain language.

Submitted

PENDING

The bug report is in and waiting for triage.

Queued for fixing

IN_DEVELOPMENT

Confirmed and assigned to our engineering team.

Being fixed

AGENT_WORKING

Our engineers have claimed it and are writing the fix with Claude AI.

Ready to test

IN_REVIEW

Live on staging with testing instructions.

Going live

DEPLOYING

Approved and shipping to production.

Live

RESOLVED

The fix is in production. Done.

Built for the loop

The reliable shared brain

The app is the data and memory layer. Its job is to store tickets, project metadata, the engineers' notes, and an audit trail of everything that happened.

Plain-language reports

Title, description, the URL where it happens, priority, and up to 10 screenshots. No repro steps required.

Sub-tickets

Split a big bug into parent, child, and grandchild work items — each tracked independently through the lifecycle.

Full audit timeline

Every status change, fix, and human decision is logged. Reconstruct any ticket's history at a glance.

Humans always ship

Our engineers only go as far as a branch and staging. Your team reviews the result, verifies, and merges — production deploys stay in human hands.

On stagingLive (human-merged)

Predictable cost

Our engineers work on your Claude subscription via desktop routines — not metered, per-token API calls.

Request features, not just fixes

Ask for something new in plain English — our engineers study your actual code and plan it with Claude AI, you approve the plan, then we build and ship it.

Who it's for

One workspace, three points of view

Client

Report & track

  • File bugs against your projects
  • Follow live status updates
  • Read what was fixed & how to test
Admin

Triage & ship

  • Provision orgs, users & projects
  • Promote tickets to development
  • Review the fix & merge
Engineers

Fix with Claude

  • Pull the next development task
  • Write the fix with Claude, push a branch
  • Report results & testing notes

Close the loop on bugs

Sign in to your workspace and turn the next "this is broken" into a tested, shipped fix.

Accounts are created by an administrator — no public sign-up.